• Once your order has been processed, refunds are not available.

• Exchanges are not available for any product.

Damaged Products

• For all products that arrive damaged we send a replacement no questionsasked. To be eligible you just need to send photos of the damaged piece to or email.

• Please note our refund policy lasts 15 days. If 15 days have passed since your product was delivered, we can't offer you a refund even if your product is damaged.

• Haven't received any emails from us after purchasing?
  Make sure the email of your order is correct and valid as you need to approveyour design in order for us to start the production of your order.

• If you did not receive any email after 7 working days of purchasing, pleasecontact us and check your spam folder. If you don't get any response within 48working hours it is likely that emails are getting bounced back so please contact us using a different email address so we can send you the digitalproof.

Additional information

We cannot guarantee delivery dates on holidays or busy days. We are not responsible for products delivered after the estimated delivery date, except to notify you of any known delays.

Please make sure to place your order in advance to avoid delays..