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FAQ'S
About the Jewelry
- Most of our gemstone jewelry pieces include a certificate of authenticity. For items that do not come with a certificate, their authenticity is fully guaranteed under our lifetime warranty.
- Each jewelry piece is thoughtfully presented with a personalized cotton bag, a Thank You card, an anti-oxidation zip bag, and a soft polishing cloth — ensuring your piece remains as beautiful as the day you received it.
- Care instructions differ depending on
the type of jewelry. For detailed guidance, please visit our dedicated page at the link above. - Jewelry care Stainless Steel
- Jewelry care Silver
- We offer a lifetime warranty on all pieces. If your jewelry is damaged under normal use, please contact our support team and we’ll assist you with repair or replacement.
- Absolutely! Many of our pieces can be personalized with initials, birthstones, or engraving. Check the product page for customization options.
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Feel free to contact us here, and we’ll get back to you as quickly as possible!